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A customer portal, platform or specific application. We start with how your team works to design, test and develop the tool you need.
Architecture sketch · choose a module
An individual space, with the right documents and permissions.
Start with your needs
Some situations to explore.
Access and responsibilitiesPresent a business, organise access and exchange information with existing tools, according to the requirements applicable to the project.
Several audiencesA website or internal space that organises content for several teams, languages or markets.
Orders and operationsA catalogue or ordering journey connected to payment, stock and customer management tools.
A first version to testA web-based tool with the user accounts, features and connections needed for the first launch.
New usesAn application to develop further, features to add or exchanges to set up with other tools.
The topics we define together, depending on your project.
We examine uses, data and existing tools. We agree on stages, responsibilities and acceptance criteria.
Included at this step
A contact to follow each stage, collect your feedback and prepare decisions.
We examine uses, data and existing tools. We agree on stages, responsibilities and acceptance criteria.
Included at this step
A contact to follow each stage, collect your feedback and prepare decisions.
We design the priority features and test them with you. Connections and access are checked against the agreed uses.
Included at this step
A customer portal, online service or work tool.
The information to exchange between tools, the people who can access it and the languages needed.
After your approval, the first version goes live at the agreed milestone. We support its introduction and train the people who will use it.
Included at this step
Clear content, accessible pages and tracking of searches relevant to your business.
User feedback and available data help us choose the next improvements within the contract.
Included at this step
Maintenance and request handling are defined around how your tool operates.
Indicators chosen for your project: enquiries, registrations or feature usage.
Core Web Vitals, accessibility and stability framed against the real scope. Before/after measurements documented, not self-assessed.
Targets defined according to real competition, available data and the queries that are useful to your business. Measured at month 6, source Search Console.
If a contractual criterion is not met, we keep working until it is. The additional time is not billed.
If milestones are not met, you end the commitment early, with no termination fee.
Measurable criteria and monthly milestones set before signature. No financial penalty is provided for, but two written remedies if we fall short.
How we work: understand, observe, choose, review.
See the full methodBramois, Sion, Valais. We work across French-speaking Switzerland.
No. We agree on releases in stages, according to the scope and reviews required. The 12 to 24 months describe the partnership length, not a single wait before launch.
From the features, connections, constraints and support needed. The proposal sets out the scope, stages and any third-party service costs before work begins.
SEO concerns its public pages: service descriptions, documentation or help content. Private areas have other needs, including access management and use by teams.
Performance connects a website to existing tools and journeys. Bespoke involves designing a particular tool with an appropriate technical scope and project organisation.
Describe the task to simplify, the people involved and the tools already in use. We will explore the next steps with you.